Website maintenance that someone actually looks at

Our website maintenance plans are $149, $299 and $499 a month (USD), with UK engagements quoted in GBP. Across the wider market, monthly website maintenance packages run roughly $50–$100 for basic cover, $100–$250 mid-tier and $250–$500 or more for comprehensive plans; UK equivalents are about £25–£75 for a brochure site, £75–£150 for a business site and £150–£400 for e-commerce. Anything meaningfully below those bands is usually fully automated with no human review. That is a legitimate product, but a different one.

A website care plan is a monthly arrangement covering the ongoing upkeep a live site needs: updates, backups, security patching, uptime monitoring and renewals. The name is used interchangeably with website maintenance plans and website support packages. What varies enormously between providers is whether a person reviews the result. That is the difference between catching a broken form and emailing you a report saying the update succeeded.

Every tier includes core, plugin and theme updates applied on staging and verified before going live; daily off-site backups with scheduled restore tests; security and malware monitoring; uptime monitoring with alerting; SSL and domain renewals; and an itemised monthly report. Business and Commerce add content and development time, performance checks and a stated response time. What no tier includes is unlimited development. The allowance is written down rather than implied.

Yes. WordPress maintenance plans are most of what we run. WordPress carries more update risk than hosted platforms because every plugin is third-party code that changes on someone else's schedule, and the number of plugins is the single biggest predictor of how much maintenance a site actually needs. That is why our WordPress support plans test updates on staging first: the update is rarely the problem, the interaction is.

Yes, on the Commerce tier. WooCommerce maintenance sits a tier above the equivalent brochure site across the whole market, and for good reason: a store has a checkout, and a checkout that breaks silently after an update costs money for every hour it stays broken. Commerce plans have payment and checkout flows tested after every update cycle rather than spot-checked, with more frequent backups.

No. Most sites we maintain were built by someone else. We start with an audit rather than a plan, checking how far behind the updates are, what the plugin and dependency risk looks like, whether the existing backups actually restore, and whether anything is already compromised. If remedial work is needed before ongoing cover makes sense, we quote that separately at a fixed price instead of folding it into the monthly fee.

Webflow, Wix, Squarespace and custom builds, at the same tiers. Hosted platforms need less update work because the platform handles its own patching, but they still need monitoring, backups, renewals, performance checks and someone to make the changes you need. The plan structure is the same; the balance of work inside it shifts.

Business plans carry a one-business-day response commitment and Commerce plans carry priority response. Essentials has no stated SLA, which is the honest trade-off at that price rather than a promise we would quietly fail to keep. Uptime monitoring runs on every tier, so an outage is detected automatically regardless of which plan you are on.

Yes to both. Plans are monthly with no long lock-in, and code, content, backups and access are yours throughout. We will hand over cleanly to you or another provider whenever you ask. A care plan that depends on making you difficult to leave is not a care plan; it is a hostage arrangement.

It depends honestly on what your site does. A small static site with no forms, logins, payments or plugins carries very little ongoing risk, and paying monthly for cover is buying insurance against something close to zero. As soon as a site has forms, integrations, logins or payments, it depends on software that changes underneath you whether or not you touch it, and at that point the risk is continuous. If your site is in the first category we will say so rather than sell you a plan.